Privacy Policy

Sangam AV Hospital

At Sangam AV Hospital, we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with us through our hospital premises, website, or digital platforms.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, age, gender, contact number, address, email ID, etc.
Medical Information: Symptoms, diagnoses, prescriptions, lab results, medical history, etc.
Payment Information: Billing details, transaction ID, mode of payment (no card details are stored).
Digital Interaction Data: IP address, browser type, and information related to appointment bookings through our website.

2. How We Use Your Information We use the collected data for the following purposes:
To provide accurate medical care and treatment.
To generate medical records, invoices, and prescriptions.
To schedule appointments and follow-ups.
To send health updates, reminders, or important notifications.
For internal audits, quality control, and service improvements.

3. Data Protection & Confidentiality
All personal and medical data is stored securely in accordance with industry standards.
Access to your information is restricted to authorized personnel only.
We do not share or sell your data to third parties without your explicit consent, unless required by law or in medical emergencies.

4. Patient Rights
As a patient, you have the right to:
Access your medical records.
Request corrections to inaccurate data.
Withdraw consent for the use of your data (where applicable).
File a complaint if you believe your data has been mishandled.

5. Third-Party Services
If you access third-party services (e.g., payment gateways or lab partners) through our platform, please review their respective privacy policies. We are not responsible for how third parties handle your data.

6. Policy Updates
Sangam AV Hospital may update this policy from time to time to reflect changes in law or hospital practices. The latest version will always be available on our website.
7. Contact Us
For questions or concerns related to privacy and data protection, please contact:
📞 095651 40227
📧 [info@sangamavhospital.com
🏥 Sangam AV Hospital, Y-1.A1.2, opposite Pani ki tanki, Trivenipuram, Jhusi, Prayagraj, Uttar Pradesh 211019